Terms and Conditions

Hello! Thank you for visiting Peek A Bootique Design Co.! I am thankful for and appreciate each and every customer! All Peek A Bootique items, sets, headbands and accessories are designed and hand made by Ambrelee with lots of love and of course high quality materials! I pride myself on creating unique items with high quality materials that are sure to have that wow factor! Many items are created once payment is received. Please allow up to 1 week for your items to ship out upon purchase. If you need your items sooner, please send me an email & I will do my best to accommodate you.

PAYMENT: I accept PayPal as the preferred source of payment. However, I also accept all Major Credit Cards through PayPal. Orders must be paid in full before they can start being processed, designed, or created. *Please note that If you are paying by e-check through PayPal, there is a short 3-5 day waiting period for e-check to clear before we can process and start your order. We do not accept checks and money orders. All orders are custom made to order unless otherwise specified in the listing. ***Cancellations must be made within 24 hours of purchase!

SHIPPING: In most cases, items ship USPS first class mail that typically takes between 3 - 5 days. If the packages contains enough items that it weighs over 13 ounces, it will be sent Priority mail. If your items will ship by another method, you will be notified by convo. Expedited shipping is available upon request and increased shipping payment according to your requests. Please note that a RUSH FEE will apply. Please do not hesitate to contact me so that a custom listing with updated shipping/rush costs can be made for you! When shipped I will provide a delivery confirmation number given by USPS, this information will be posted and provided through Etsy. I am only responsible for shipping your item. If your item was not delivered by the post office this is not my responsibility. You must take missing package issues up with the USPS. Please note that I cannot be held responsible for items that the post office loses. I do offer insurance, if you would like to purchase insurance please email me and I would be glad to set up a custom listing with updated shipping cost for insurance. **We can only ship to the address listed on Paypal, please make sure this is correct before paying for your order. INTERNATIONAL BUYERS PLEASE READ: Please be aware your country may charge additional customs duty and/or import taxes. All items will be marked as commerce or merchandise. Please also be aware that as the seller, I do not pay for any applicable duty, value added taxes (VAT) or import consumption taxes charged to you by your country. The recipient of the merchandise will be required to pay the duty or VAT upon delivery. Due to import duty valuation adjustments and currency valuations, I am unable to provide an estimate for duty or VAT.

REFUNDS AND EXCHANGES: Returns and Exchanges are accepted on a case by case basis such as, if we have made a mistake in your order, I am more than happy to take care of the issue and make sure you are happy with your purchase. All orders are custom made to your specifications and must be stated within the notes at the time of purchase. Refunds and Exchanges must be made within 5 days of receiving the package, shipping costs will not be refunded, as well as shipping costs to return items will not be covered by the seller. *For heath and safety reasons there are no returns or refunds on headbands, hats and hair accessories.

Additional Policies and FAQs Please note that I strive to have 100% satisfaction and 100% positive feedback, and request if you are unhappy with your order - please take the time to let me know and give me the chance to fix it for you. ***While I take pride in all the items I make, and they are all made with love and care, some headbands, outfits or accessories contain small parts and can become a choking hazard, please use adult supervision at all times while wearing any of our items. Never put a child to bed in any of the sets, headbands or accessories. Please examine each item from time to time to ensure the safety of your child! All purchases and payments are considered a valid acknowledgement that the customer acknowledges full responsibility. Own a retail store and interested in Wholesale Pricing? Please contact me regarding wholesale pricing and we would be happy to respond to your inquiries. I love to do custom orders!! Quantity discounts for groups or teams are available upon request. Contact me for more information!